Terms of Use
These Terms of Use ("Terms") govern your access to and use of the UNKNOT mobile application and any related services (collectively, the "Service") provided by Purvakalpa ("we", "us", "our"). By downloading, installing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. About the Service
UNKNOT is a personal productivity application for iOS that helps you organise tasks, schedule reminders, manage email from connected mailboxes (such as Gmail and Outlook), and run on-device intelligence features. The Service runs primarily on your device. Data you create stays on your device or, where you have enabled it, in your personal iCloud account. We do not operate servers that store your personal content.
2. Eligibility
You must be at least 13 years old (or the minimum age required in your jurisdiction to consent to processing of personal data) to use the Service. By using the Service, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.
3. Beta and Research Preview
The Service may be offered as a beta, research preview, or early-access release. Beta features may be incomplete, contain bugs, change without notice, or be discontinued. You acknowledge that beta features are provided "as is" and that we make no commitment to continued availability of any specific feature.
4. Your Account
The Service does not require you to create an account with us. Where the Service connects to third-party providers (for example Gmail, Microsoft Outlook, Apple iCloud, IMAP servers, calendar providers, or health data sources), you are solely responsible for maintaining the confidentiality of your credentials with those providers and for all activities that occur through your authenticated sessions. You agree to notify us promptly of any unauthorised access to or use of your connected accounts that affects the Service.
5. Licence Grant to You
Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the Service on devices that you own or control, solely for your personal, non-commercial use. All rights not expressly granted are reserved.
6. Acceptable Use
You agree not to, and not to permit others to:
- reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service, except to the extent expressly permitted by applicable law;
- modify, adapt, translate, or create derivative works of the Service;
- rent, lease, lend, sell, redistribute, sublicense, or otherwise commercially exploit the Service;
- remove, alter, or obscure any proprietary notices in the Service;
- use the Service to violate any law, infringe any third party's rights, transmit unlawful, harassing, or harmful content, or interfere with the operation of the Service or any connected service;
- use the Service to send unsolicited bulk email, conduct phishing, or impersonate any person or entity;
- use any automated system, bot, scraper, or similar means to access the Service in a manner that sends more requests to a connected service than a human could reasonably produce in the same period;
- attempt to circumvent any security, rate-limiting, or access-control mechanism of the Service or of a connected service;
- use the Service to develop a competing product or to benchmark the Service without our prior written consent.
7. Third-Party Services and Connected Accounts
The Service can connect to third-party services that you choose to authorise, including but not limited to Gmail, Microsoft Outlook, Apple iCloud, Apple Calendars, Apple Reminders, Apple Health, IMAP/SMTP mail servers, and on-device Apple Intelligence ("Connected Services"). Your use of any Connected Service is subject to that provider's own terms and privacy policy. We are not responsible for the availability, accuracy, content, or practices of any Connected Service. Where you authorise the Service to access a Connected Service via OAuth or similar mechanisms, you grant us only the access necessary to perform the features you have enabled.
7.1 Google API Services
Where you connect a Gmail account, the Service's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not transfer Gmail data to others except (i) as necessary to provide or improve user-facing features that are prominent in the Service's user interface, (ii) for security purposes such as investigating abuse, (iii) to comply with applicable law, or (iv) as part of a merger, acquisition, or sale of assets with notice to users. We do not use Gmail data to develop, improve, or train generalised or non-personalised artificial intelligence or machine learning models. Human reading of Gmail data is permitted only with your affirmative consent for specific messages, when necessary for security, or to comply with law.
7.2 Microsoft and Other Providers
Where you connect a Microsoft account or other mail provider, the Service accesses your messages, folders, and metadata only to the extent necessary to display, organise, compose, send, or summarise mail within the Service. The Service does not transmit the content of your mailbox to third parties for advertising or model training.
8. Your Content
The Service processes content that you create, import, attach, or receive through Connected Services ("Your Content"). Your Content remains yours. We do not claim ownership of Your Content. You are solely responsible for Your Content and for ensuring that you have the rights necessary to upload, attach, or process it through the Service.
To the extent any of Your Content is transmitted through our infrastructure (for example, if a future feature relays a request to a third-party model or sync service), you grant us a limited, worldwide, royalty-free licence to host, transmit, process, and display Your Content solely as necessary to provide the feature you have enabled. This licence terminates when you remove Your Content from the Service or disconnect the relevant Connected Service.
9. Privacy
Your use of the Service is also governed by our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference. Please read it carefully.
10. Intellectual Property
The Service, including all software, designs, text, graphics, logos, trademarks, and other content provided by us, is owned by Purvakalpa or its licensors and is protected by copyright, trademark, and other intellectual property laws. The name "UNKNOT", the UNKNOT logo, and the tagline "Untangle your day" are trademarks of Purvakalpa. You may not use any of our trademarks without our prior written consent.
11. Feedback
If you send us suggestions, ideas, bug reports, feature requests, or other feedback ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable licence to use that Feedback for any purpose, without obligation or compensation to you.
12. Fees
The Service is currently provided free of charge. We reserve the right to introduce paid features, subscriptions, or in-app purchases in the future. Any such fees, billing terms, and refund policies will be presented to you before purchase, and your purchase will be subject to those additional terms.
13. Updates and Changes to the Service
We may, at any time and without prior notice, modify, suspend, discontinue, or restrict access to all or part of the Service, including any feature, integration, or Connected Service support. We are not liable to you or any third party for any such modification, suspension, or discontinuation.
14. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE ACCURATE, RELIABLE, OR PRESERVED. YOU USE THE SERVICE AT YOUR OWN RISK.
The Service is not intended to provide medical, legal, financial, or professional advice. Health-related insights, location-based reminders, and email-related summaries are provided for convenience only and should not be relied on for safety-critical, medical, legal, or financial decisions. Always verify important information with the original source or a qualified professional.
15. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PURVAKALPA, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (b) ONE HUNDRED INDIAN RUPEES (INR 100). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
16. Indemnification
You agree to defend, indemnify, and hold harmless Purvakalpa and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your use of the Service, (b) Your Content, (c) your violation of these Terms, or (d) your violation of any third-party right, including any intellectual-property or privacy right.
17. Termination
You may stop using the Service and disconnect any Connected Service at any time. We may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms or that continued provision of the Service to you would expose us to legal or security risk. Sections that by their nature should survive termination (including Sections 6, 8, 10, 11, 14, 15, 16, 18, 20, and 21) will survive termination.
18. Apple App Store Additional Terms
If you obtained the Service from the Apple App Store, the following additional terms apply: (a) these Terms are between you and Purvakalpa, not Apple, and Apple is not responsible for the Service or its content; (b) the licence granted in Section 5 is limited to use on Apple-branded devices that you own or control as permitted by the App Store Terms of Service; (c) Apple has no obligation to provide maintenance or support; (d) in the event of any failure to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any), and Apple has no other warranty obligation; (e) Apple is not responsible for addressing any claims you have relating to the Service; (f) Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the Service infringes intellectual-property rights; (g) you must comply with applicable third-party terms when using the Service; and (h) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
19. Export Control and Sanctions
You may not use, export, or re-export the Service except as authorised by Indian law and the laws of the jurisdiction in which the Service was obtained. You represent that you are not located in, and are not a national or resident of, any country to which export of the Service is prohibited, and that you are not on any list of restricted or prohibited parties maintained by the Indian government, the United States government, the United Nations, or the European Union.
20. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict-of-laws principles. Any dispute arising out of or in connection with these Terms or the Service that the parties cannot resolve informally will be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India, and you consent to personal jurisdiction and venue there.
If you are a consumer resident in a jurisdiction whose laws grant you mandatory consumer protections that cannot be derogated from by contract, those protections apply notwithstanding this Section.
21. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are material, take reasonable steps to notify you (for example, through an in-app notice or via the email address associated with a connected provider, where appropriate). Your continued use of the Service after the updated Terms take effect constitutes your acceptance of them. If you do not agree to the updated Terms, you must stop using the Service.
22. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any additional terms you accept for specific features, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements on the same subject.
- Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified only to the minimum extent necessary to make it enforceable.
- No waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
- Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets, with notice to you.
- No agency. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and us.
- Force majeure. We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, network or power failures, or epidemics.
23. Contact
If you have any questions about these Terms, please contact: